If you have been notified of a decision under section 19 or 20 of the Act and are unhappy with it, you may seek to have the decision reviewed.
Administrative Appeals Tribunal
You can appeal this decision by lodging an Application for Review of Decision Form [PDF] with the Administrative Appeals Tribunal (AAT).
Under section 28 of the Administrative Appeals Tribunal Act 1975, you may, by notice in writing, request that the Department provide you with a formal statement of reasons for the decision. The Department must provide the statement of reasons within 28 days of receiving the request.
If you apply to the AAT for a review of a decision you may have to pay an application fee.
For further information, please visit the AAT website When can the AAT help?
Administrative Appeals Tribunal
Registrar
GPO Box 9955
(any Australian Capital City)
or by phoning 1300 366 700, or 61 2 6243 4611
Please also note that there is a time limit on lodging applications with the Tribunal. This is usually 28 days from the date of receiving the decision you want reviewed.
Freedom of Information
You may request access to documents held by the Department under the provisions of the Freedom of Information Act 1982.
Requests must be made in writing or email and state an address to which notices under the FOI Act can be sent.
Please provide as much information as possible about the documents you are seeking and a phone number or email address so you can be contacted, if necessary, to discuss the request.
Department of Infrastructure, Transport, Regional Development and Local Government
Freedom of Information Coordinator
GPO Box 594
CANBERRA ACT 2601
email: foi@infrastructure.gov.au
A request costs $30.00. Additional charges may also be payable in relation to time spent searching for, retrieving and photocopying relevant documents and making decisions.
Payment can be made by credit card or cheque. To make payment by credit card, please follow this link to obtain a copy of a Credit Card Payment Authority.
Further details are available on the Freedom of Information web page or by contacting the Department's Freedom of Information Coordinator on (02) 6274 7844.




